Privacy Policy

Go Romana Charters (“we,” “us,” “our”), operated by BMB Global Trading, LLC, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We collect information you provide directly when making an inquiry or booking:

• Name, email address, phone number
• Charter preferences (dates, yacht, guest count, destination)
• Payment information (processed securely through third-party providers)
• Passport or government-issued ID (for identity verification and charter compliance)
• Passenger manifest information (required by Dominican maritime authorities)

We also automatically collect:

• Browser type, device information, and IP address
• Pages visited and time spent on our website
• Referral source (how you found us)

How We Use Your Information

• Process and manage your charter booking
• Communicate with you about your reservation
• Send booking confirmations, payment instructions, and charter details
• Verify your identity for security and compliance purposes
• Comply with Dominican maritime and legal requirements
• Improve our website and services
• Send promotional offers (only with your consent; you can unsubscribe anytime)

Information Sharing

We do not sell your personal information. We share data only with:

• Charter operators and crew — yacht owners and captains who need your booking details and passenger information to provide the charter service
• Payment processors — Stripe, banks, and payment networks to process your transactions securely
• Dominican authorities — the Armada Dominicana (Navy) and port authorities as required by law for passenger manifests
• Service providers — email delivery (Resend), analytics, and hosting services that help us operate

Data Security

We use industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure cloud storage (Firebase/Google Cloud), and access controls limiting who can view your data.

Data Retention

We retain your booking and contact information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your data by contacting us at yachts@goromana.com.

Cookies

Our website uses cookies and similar technologies for site functionality and analytics. You can control cookies through your browser settings.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications

Contact Us

For privacy-related questions or requests:

• Email: yachts@goromana.com
• WhatsApp: Message us on WhatsApp